Returns & Exchanges
At HEST, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your new pieces don't fit perfectly or meet your expectations, our dedicated team is here to help you find the right style or process a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the original items in their initial packaging, ensuring all designer tags remain attached and the clothing is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return at our warehouse, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing